Customers' References Motivate

Customers'references have created Flowers Unlimited, really. Always an owner-operated business,from its inception as an idea of Claude Arcand in 1984, wonderfully fresh, interesting and reasonably-priced flowers have always enthused the support of the customers who have found us and think that there is a special quality here.

As Flowers Unlimited slipped into its 20th anniversary last year, I can hope that Claude and his partner, Tom Serroul, would be enthusiastic about how the business has evolved over the years. Their original tag-line, " for any occasion or no occasion at all" still applies in a selection of everyday flowers for delivery or pick-up.

For sure, Flowers Unlimited is not the same as their initial creation as each business must evolve or die and 20 years is a good long time to take in many changes, not only in customer buying patterns, the emergence of the Big Box stores but just in the technology advances in the past five years!

Like, I've said elsewhere in this site, I've redefined "success" at least three times in the past two years since the business was moved to Hornby Street. As trying to please everybody would dissipate the service and style that brought our customers to us in the first place,now I can see the pure luxury of evolving a retail business into something unexpected: an individualized custom service much like a fine tailor, custom jewellry designer.Your choices are based on other's experiences, and then your own; and isn't it true, once you've found your special service tucked away, exclusive to you, you hang on for dear life.

Just think of people you know in Vancouver who can't find a family doctor here, who would give anything if our modern dashabout life could have some of the possibilities of the old-style of really caring, really listening,really taking the time and really meaning what you say. We're evolving into that purely custom business to get you the best of what it is you want to offer as a gift from yourself.

Hands clapping are great. But loyal customers who are willing to speak out, are gold. Here are a few nuggets for you.

GENERAL COMMENTS

"Each time we use Flowers Unlimited I am confident that our message will be communicated in a beautiful and timely manner."--Rob Parrish, CFP, Cartier Partners Securities

"I have used Flowers Unlimited for both personal and business gifts. I've never been disappointed."--Nola LeBanc, Canadian Exchange(CDNX)

"We've had the pleasure of using Flowers Unlimited for a number of years. One word can describe the floral arrangements designed by Rosemary and her staff: Delightful"-- Michelle MacDonald,Kobe Steak House

" Flowers Unlimited is the best! Best service. Best prices. Best flowers!"--Robyn Allan, Vancouver

" Once again, I have received raves and compliments from the recipient. If you ever need a reference for your work, you may use my name."--Edythe Van Walleghem, Credit Union Central of BC

"Thank you for the beautiful arrrangement you crafted for the Horizon Galleries opening. Yours was by far and away the outstanding arrangement at the opening; the choice of materials was terrific and it was totally appropriate for the occasion!" --Don Mussenden, Towne Group

WEDDING COMMENTS

"The flowers for our wedding were absolutely perfect. I knew that I could trust your taste and judgement--thanks a million." --Val and Todd

"Kauai is a beautiful as everyone says! Thanks again for the wonderful job you did for us."--Caterina and Mike

"Just a note of thanks for the beautiful arrangements you did for our June wedding; the bouquets and corsages were unbelievable!"--Beverley and Steve

"The floral arrangements for our party were exquisite; our guests were impressed with their colour,form,beauty. Thanks for your artistic magic." --Donna and Janke

Flowers Unlimited
A Division of Unlimited Flower Services Inc.
1675 Hornby Street, #102
Vancouver BC V6Z 2M3
Toll-free(North America):1-800-363-9155
Phone: 604-685-6078
Fax: 604-685-6038

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